Winckley's Cleaners
We're incredibly selective about who cleans your home
Letting a cleaner into your home is an act of trust. Each week we meet more than a hundred cleaners and, on a typical week, take on just one. Every applicant is put through a demanding five-stage process long before they set foot in a client's home.
Every cleaning partner is selected on the basis of our strict entry criteria. Only applicants who successfully pass these standards before joining the team are invited to represent Winckley Cleaning Services.
Five stages every cleaner must pass
Nobody skips ahead. An applicant has to clear one stage before they reach the next, and most never reach the end.
Background check
Protecting our clients and our reputation begins here. Before anything else, we confirm each applicant's identity using accepted photo ID or a passport, and we ask for proof of address along with right-to-work documentation. There are no shortcuts at this stage.
Verified ID, address & right to workOnline screening
We filter on experience before we ever meet someone in person. Only applicants with more than six months behind them in domestic or hotel cleaning make it onto our shortlist.
6+ months' experience requiredFace-to-face interview
Shortlisted cleaners sit down with our HR Manager, who explores their background in far greater depth. It's also where we judge the things a CV can't show — how well they understand English, how they present themselves, and whether their attitude matches the standard we hold.
Includes English comprehensionTest clean
An offer comes with a condition: prove it. Successful candidates are asked to clean one of our own properties, which a senior member of our team then inspects in detail. Our bar is set deliberately high, and this is the stage where a good many cleaners come unstuck.
Inspected by senior staffReferences
The last step is verification. Anyone who clears the test clean supplies two written references — and rather than simply filing them, we phone each one to check it stands up.
Two references, verified by phoneGetting this far is only the beginning
Fewer than one applicant in a hundred makes it through — and even then, the scrutiny doesn't stop.
One-month trial period
Every new recruit starts on a one-month trial. Throughout it, we keep a close watch on their work, their reliability and the way they conduct themselves day to day.
90%+ job ratings, maintained
A place on the team is earned continually. Cleaners have to hold an average job rating of 90% or higher to keep working with us, so the quality you receive never drifts.